Privacy Policy

Privacy Policy

Last Updated: September 29, 2025

At Monarch Mountain Cabins, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website, monarchmountaincabins.com, or interact with us to book our rental cabins in Carter County, Tennessee. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you book a cabin, contact us, or sign up for our newsletter, we may collect your name, email address, phone number, billing address, and payment information.
  • Non-Personal Information: We collect non-identifiable data such as your IP address, browser type, device information, and website usage patterns through cookies and analytics tools.
  • Booking Details: Information related to your stay, such as dates, number of guests, and special requests, to process your reservation.

2. How We Collect Information

We collect information in the following ways:

  • Directly from You: When you fill out forms on our website (e.g., booking or contact forms) or communicate with us via email or phone.
  • Automatically: Through cookies, web beacons, and analytics tools (e.g., Google Analytics) that track how you interact with our website.
  • Third Parties: From booking platforms or payment processors (e.g., PayPal, Stripe) when you make a reservation.

3. How We Use Your Information

We use your information to:

  • Process and manage cabin bookings.
  • Respond to your inquiries or provide customer support.
  • Send promotional emails or newsletters (if you opt in).
  • Improve our website and services through analytics.
  • Comply with legal obligations or protect our legal rights.

4. How We Share Your Information

We do not sell or rent your personal information. We may share your information with:

  • Service Providers: Third-party vendors like payment processors or booking platforms that help us operate our business.
  • Legal Authorities: If required by law, such as to comply with a subpoena or regulatory requirement.
  • Business Transfers: In the event of a merger, acquisition, or sale of Monarch Mountain Cabins, your information may be transferred to the new entity.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience, analyze site performance, and personalize content. You can manage cookie preferences through your browser settings or our cookie consent tool (if applicable). Essential cookies are necessary for the website to function, while optional cookies (e.g., for analytics or marketing) require your consent.

6. Your Choices and Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request deletion of your personal information, subject to legal obligations.
  • Opt-Out: Unsubscribe from marketing emails or opt out of non-essential cookies.

To exercise these rights, contact us at [insert email address, e.g., info@monarchmountaincabins.com]. We will respond within the timeframes required by law (e.g., 30 days under GDPR or 45 days under CCPA).

7. Data Security

We use reasonable security measures, such as encryption and secure servers, to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., booking platforms). We are not responsible for the privacy practices or content of these sites. Please review their privacy policies.

9. Children’s Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it promptly.

10. International Data Transfers

Monarch Mountain Cabins is based in the United States. If you access our website from outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ. By using our website, you consent to this transfer.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new “Last Updated” date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

Monarch Mountain Cabins
[Insert Physical Address, e.g., 123 Monarch Lane, Carter County, TN 37643]
Email: [Insert email, e.g., info@monarchmountaincabins.com]
Phone: [Insert phone number, e.g., (555) 123-4567]